Who are the mediators?
The Mediators are local people who have been recruited as volunteers. They have a capacity to take up a neutral position and see both sides of a dispute. However, they receive extensive training in handling conflict and guiding disputants towards a successful resolution.

The overall philosophy of mediation is not to impose solutions but to help people find their own. The trained mediators can provide a constructive framework in which disputants can air their grievances, clarify the issues and aim to negotiate an agreement both can accept.

Staffing
Luton Mediation currently employs 3 staff;a Mediation Manager, Office Manager and Casework Coordinator.

All mediators offer their services freely as volunteers and receive full training.

The office also assists clerical/office volunteers with placements as part of their course of studies or return to paid work plans.

Location
Luton Mediation is located at 15 New Bedford Road.
It works on an outreach basis throughout the Borough of Luton.

Funding
The Borough of Luton have made grants on a yearly basis towards the running of the service. The Management Committee are always seeking funding from a variety of sources such as Trusts and Foundations. The group also relies upon goodwill and seeks commercial sponsorship.
 

If you wish to use the Mediators Area, please contact Luton Mediation for User Name and password